Terms and Conditions

Rates:

Rates are subject to changes without prior notice.
Rates include 15% VAT.
Rates include a full breakfast.
Credit cards facilities are available (only Mastercard & Visa)
 

Breakfast rates:

Breakfast is included in the rates.
 

Confirmation and payment:

Reservations are confirmed upon receipt of 50% deposit of the total costs of stay at the time of the booking. If not paid by credit card, proof of payment should be sent via e-mail to  info@buffelsdam.co.za
The balance is due 15 days before arrival. If not paid by credit card, proof of payment should be sent via e-mail to: info@buffelsdam.co.za 
Receipt of a payment assumes unconditional agreement of our terms and conditions.
 

Cancellations:

If the bookings is cancelled up to 30 days before the date of arrival, a 5% cancellation fee can be charged.
24-29 days before the date of arrival - Forfeit 25% of the total amount*
16-23 days before the date of arrival - Forfeit 50% of the total amount*
8-15 days before the date of arrival - Forfeit 75% of the total amount*
0-7 days before the date of arrival - Forfeit 100% of the total amount*

* Bookings between 20 December and 10 January forfeit 100% of the total amount.

In the event of premature departure, we may charge for the full extent of stay which was booked and confirmed.
Cancellations must be received in writing/e-mail.
 

General:

Check in: 14.00-18.00 hrs (later arrival only on request)
Check out: 08.00-11.00
The right of admission is reserved.
Minimum length of stay from 16 Dec to 15 Jan: 2 nights
Standard occupancy: 2 guests per room.
Single occupancy: 70% of the standard occupancy.
Extra beds: on request (cot available).
Smoking:  the patio’s, the rooms and the pool areas are smoke-free. There are designated smoking areas outside.
Pets: there are friendly dogs at Buffelsdam. Unfortunately we can’t accept the responsibility of guests bringing their own pets.