Booking Terms

Rates:

  • Rates include VAT.

 

Meal plan:

  • Bed & Breakfast.

 

Confirmation and payment:

  • Provisional bookings and confirmations only in writing/e- mail.
  • A deposit of 50% is required to confirm the booking.
  • The balance (also 50%) needs to be paid at least 15 days before arrival.
  • Receipt of the payment assumes unconditional agreement of our terms and conditions.

 

Cancellations:

  • If the bookings is cancelled up to 30 days before the date of arrival, a 5% cancellation fee can be charged.
  • 24-29 days before the date of arrival - Forfeit 25% of the total amount*
  • 16-23 days before the date of arrival - Forfeit 50% of the total amount*
  • 8-15 days before the date of arrival - Forfeit 75% of the total amount*
  • 0-7 days before the date of arrival - Forfeit 100% of the total amount*

* Bookings between 20 December and 10 January forfeit 100% of the total amount.

  • In the event of premature departure, we may charge for the full extent of stay which was booked and confirmed.
  • Cancellations must be received in writing/e-mail.

 

General:

  • Check in: 14.00-18.00 hrs (later arrival only on request)
  • Check out: 08.00-11.00
  • The right of admission is reserved.
  • Minimum length of stay from 16 Dec to 15 Jan: 2 nights
  • Standard occupancy: 2 guests per room.
  • Single occupancy: 70% of the standard occupancy.
  • Extra beds: on request (cot available).
  • Smoking:  the patio’s, the rooms and the pool areas are smoke-free.
  • Pets: there are friendly dogs at Buffelsdam. Unfortunately we can’t accept the responsibility of guests bringing their own pets.